On arrival in Panama with flight AA959 among the list of two luggages, a Roncato baggage, ( photos connected ) benefit €189 arrived broken. I quickly went to the right Office environment In the airport, where by the only remark was that they handed me a « examining Report Injury notice », which I enclose herewith. I invested the following day purchasing a new baggage and trying to get in touch together with your places of work by way of the telephone figures indicated about the mentioned doc without having, however, getting any reply – the mobile phone is never answered and the road goes blank right after various minutes of waiting around, it doesn't matter which amount I dial. I So progress my vacation and on my arrival in Miami airport for my return trip (flight AA2198 on March 24) I again try and Make contact with your office within the airport, but the one guidance they could give me was to challenge a grievance via your internet site, which I'm now undertaking. Apart from the above mentioned, I do have another – and possibly much more major – grievance. At the time of my reservation I paid out an extra $88 ($44 Every single) for additional comfort and ease seats. To my shock, the seats turned out to become the normal – no extra – seats.
I uncover it horrible to possess my baggage go missing in Miami on both equally leaving and returning flights. I assume to get contacted straight away on how we could arrive at an arrangement about this. I will be undertaking a abide by up.
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We not too long ago returned from Hayden CO. They were being begging for volunteers to give up their seats. We have been instructed we'd receive $seven hundred.00 Every and resort vouchers if we gave up our seats. We immediately volunteered. We were instructed to attend for everybody to board the plane And they might handle the vouchers.
Distressing plenty of to pay for a substantial rate for the spherical-excursion ticket, distressing plenty of that there was a end —— I have experienced a number of non-stoppers planning to Cleveland from Albany try these out prior to now. It tends to make me worried about traveling.
I can't feel you board passengers previous to doing all of your checks about the plane. Leaving your consumers stuck for more than 2 several hours without having to little data is total bullshit. When you are fundamentally similar to just about every airline in this regard, it’s basically not acceptable to take care of your customers in this way.
Hello，I needed to talk to questions about deliver a cat from the U.S. to China, so I called your Chinese service. The lady identified as Annie picked my cellphone. I questioned my concern and he or she stated †there is absolutely no way†I reported an individual told me it is feasible. She said †They're lying†she did not give me any clarification. I made a decision to get in touch with once again, A different female answered my contact.
Question if anybody reads this but AA will be the worst airline on the planet. Didn’t fly them for years due to internal problems.
I flew from Orlando to Dallas to Las Vegas yesterday and Once i received household and unpacked, I found considered one of my items was missing from certainly one of my checked bags.It was a shaving kit that was in a very zippered pocket on the surface of a bag. I identified as purchaser service in Las Vegas and was explained to there's nothing they might do.
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we generally fly united. constantly. lately, on the other hand, we had the opportunity to buy a A great deal reduced fare on the internet via american Airways. now i see why it had been decrease — customer service was atrocious, the website didn’t work effectively, and i shed out on a good deal.
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My Mom had a worst knowledge with AA flight.my Mother is eighty one yrs.aged Girl who isn't going to talk English.We asked for wheelchair help as a result of her arthritis along with a language difficulty.We had reconfirmed out ask for prior to her departure and a few days before all collectively four periods.At DFW airport she needed to improve aircraft.She got from the plane and was instructed to await a wheelchair help.After waiting around while no one arrived to help her.On account of not acquiring a wheelchair guidance on time she skipped her connecting aircraft to N.J.Somehow she deal with to secure a plane although not until finally next early morning.Agent was helping her to produce an arrangement for her to stay overnight within the Airport.